With an impressive 98% open rate, SMS marketing is undoubtedly one of the most potent tools for direct customer engagement. If you run a restaurant and haven't tapped into this goldmine yet, you're essentially leaving money on the table.
But fret not; we've done the heavy lifting. By analyzing the strategies of the most successful restaurants and consulting with elite copywriters, we've compiled a collection of 25+ exceptional SMS templates that go far beyond the ordinary.
These templates aren't just messages; they're a key part of your strategy to attract more customers, increase orders, and keep your restaurant the talk of the town. And the best part? They're plug-and-play, ready for any deal, event, or promo you've got cooking.
But before we dive into SMS templates, let’s discuss some best practices for creating these SMS messages perfectly:
Best Practices For Creating SMS Marketing Messages
Based on our deep research into understanding what makes the customer tick when it comes to SMS from restaurants, here's what we strongly advocate:
Keep It Short And Sweet
When texting, less is more. Hannah Lightner, a strategic Digital Marketing Consultant at CopyCreative emphasizes the importance of brevity in SMS marketing. She advises: Kick off with who you are and jump straight to what you want your customer to do. Skip the links; they just make folks think of spam. Go for a clear, friendly nudge instead.
For instance, a text like ‘Hi from Luna's Cafe - it's Mia here! Missing your favorite coffee? Swing by this week for a surprise brew on us. Just say "Luna's Special" at the counter. Can't wait to serve you again!’ embodies Lightner's philosophy on being concise, personal, and clear in its call to action.
Additionally, Lightner recommends messaging customers only sparingly to avoid overwhelming them and reducing the risk of opt-outs. This strategic approach ensures your SMS campaigns remain effective and welcome by your audience.
Include An Element Of Personalisation
Personalization goes beyond merely inserting the recipient's name into the message. It involves tailoring the content based on the customer's previous interactions, preferences, and behavior.
For example, if a customer frequently orders vegetarian dishes from your restaurant, a personalized SMS might highlight a new vegetarian menu item or offer a special discount on their favorite vegetarian dishes.
Consider the following scenario for effective personalization:
After noticing that Jessica frequently orders the spicy tofu stir-fry, the restaurant sends her an SMS saying, 'Hi Jessica! We noticed you love our spicy tofu stir-fry. As a token of our appreciation, enjoy a 20% discount on your next order of any vegetarian dish. Just show this message. Cheers, The Green Leaf Bistro.'
This approach not only makes Jessica feel valued and understood but also increases the likelihood of her taking advantage of the offer, thereby driving sales and enhancing customer loyalty.
Emphasize Urgency
Emphasizing urgency in SMS marketing campaigns is a powerful technique to drive immediate action from recipients. This effectiveness stems from the psychological principle of scarcity, which suggests that people are more likely to act quickly if they believe an offer is limited in time or availability.
For instance, check out this message by Lele.Cake:
Lele.cake: Boo! 👻
Secret offer: the signature Haleléoween pastry set with 15% discount available for our loyal customers to 10/31. Show this message in cafe and tssss🤫 Offer is limited.
Text STOP to opt out
The message ignites urgency by setting a deadline (available until 10/31) for a limited-time offer, emphasizing exclusivity for loyal customers, and creating a sense of mystery with a secret offer to be revealed in the café. The combination of a ticking clock and exclusive access compels customers to act quickly to not miss out on the special deal.
This tactic not only boosts sales in the short term but can also increase customer engagement and the perceived value of your offers.
End It With a Strong CTA
A compelling CTA serves as the direct link between the customer’s interest sparked by your message and the action you want them to take.
For instance, a message that reads, "Dive into the weekend with our seafood special! Click here to reserve your table now: [Link]" directly tells the customer what to do next—reserve a table.
This clear instruction eliminates any ambiguity about the next steps, significantly increasing the likelihood of the customer taking the desired action.
Value Proposition
A value proposition succinctly communicates the benefit that your customer will receive by taking the desired action. Recent statistics indicate that promotions through SMS messages can increase conversion rates by as much as 6-8%, surpassing those of emails. This is because customers are more likely to engage with messages that offer them a tangible benefit or solve a specific problem they have.
For example, consider another SMS from Lele.Cake that states, "Lele.cake: Don't miss our November's drinks: Pistachio Raf and Pumpkin Pie Latte! Great pairing with a seasonal Pumpkin Tiramisu and Plum Cake. We know how to make your fall cozier 🍂🧡"
This message effectively communicates the value proposition by offering customers a unique and seasonal experience—the opportunity to enjoy November's special drinks like Pistachio Raf and Pumpkin Pie Latte, paired with seasonal desserts like Pumpkin Tiramisu and Plum Cake. It emphasizes the comfort and coziness of fall, suggesting that indulging in these offerings will enhance the seasonal atmosphere.
Test And Evaluate
A/B testing is essential for understanding what resonates with your audience and optimizing future messages for higher engagement and conversion rates.
For example, you could test the effectiveness of different calls to action (CTAs) by sending one message with the CTA "Order now for a 10% discount" and another with "Visit us to claim your 10% off."
Tracking which version generates more responses or sales allows you to refine your messaging strategy, ensuring that future campaigns are more closely aligned with your customer's preferences and behaviors.
Add Food Pictures In The SMS
Visuals captivate and give your audience an irresistible temptation.
For instance, alongside a message promoting your weekend special, attach a vibrant photo of the dish. This not only makes your message stand out but also visually entices your customer, making the offer more tangible and appealing.
Let’s consider one more example by Lele.Cake. ‘’lelé cafe: 📣lelé pop-up at 1 oz Coffee Mountain View on February 10th, 9am - 1pm: pre-order open for mini-cakes https://sqmkt.com/r/WVHag8e9. Many more desserts including Valentine's specials available at the pop-up🍰
Source- Lele.Cake
Here, Lele Café announces a pop-up event at 1 oz Coffee Mountain View, encouraging pre-orders for mini-cakes with a link and mentioning other desserts available, including Valentine's specials. Attaching a vibrant photo of these mini-cakes or Valentine's desserts could significantly enhance the message's appeal, giving customers a visual taste of the event.
This approach not only informs but also entices the customer, combining the effectiveness of concise text with the allure of imagery to create a compelling invitation to the event.
Also Read: Is SMS Marketing An Affordable Small Business Growth Booster
Now that we have discussed the best practices for creating SMS messages, let’s explore the templates we have curated just for you.
Ready to boost your restaurant’s foot traffic? Dive into these templates now.
SMS Templates For Various Marketing Campaigns
We have categorized the templates into different types of marketing campaigns such as promotional, transactional, seasonal etc. The first type of SMS templates we have in our list is:
Promotional Campaigns
These carefully crafted messages are designed to grab attention and encourage customers to take advantage of your latest offers and specials, turning occasional visitors into regulars.
Here are some promotional campaign messages to consider:
Template 1: Limited-Time Offers
"🕒 Hurry! [Your Offer] at [Your Restaurant] ends soon! Show this text to claim by [End Date]. Don't miss out on this delicious deal! 🍴" |
Sample Text
"🕒 Hurry! Buy 1 Get 1 Free Pizza at Bella's Pizzeria ends Sunday! Show this text to claim by March 31st. Don't miss out on this delicious deal! 🍴"
Template 2: Special Event Promotions
"🎉 Join us for [Event] at [Your Restaurant]! Experience [Theme/Live Music/Event Feature] on [Date]. Reserve now to secure your spot! 🎷🍽️" |
Sample Text
"🎉 Join us for Jazz Night at The Cozy Corner! Experience live performances by top musicians on April 5th. Reserve now to secure your spot! 🎷🍽️"
Template 3: New Menu Item Announcements.
"🍴 Exciting News! [Your Restaurant] just added [New Menu Item] to our menu! Be the first to try it and let us know what you think. Visit us today! 🌟" |
Sample Text
"🍴 Exciting News! Luigi's Italian Kitchen just added Spicy Calabrian Pasta to our menu! Be the first to try it and let us know what you think. Visit us today! 🌟"
Template 4: Exclusive Discounts For SMS Subscribers.
"📱 Special Offer for Our SMS Subscribers! Enjoy [Discount] off your next meal at [Your Restaurant]. Just show this message. Valid until [Expiry Date]. Cheers to great deals! 🎉 |
Sample Text
"📱 Special Offer for Our SMS Subscribers! Enjoy 20% off your next meal at Ocean's Grill. Just show this message. Valid until April 15th. Cheers to great deals! 🎉"
Template 5: User-Generated Content Challenges
"📸 Get Featured on Our Page! Join our [#YourHashtagChallenge] by posting your favorite dish or moment at [Your Restaurant] with [#YourHashtag]. Win a chance to get featured on our social media and special prizes! Let's see your best shots! 🌟" |
Sample Text
"📸 Get Featured on Our Page! Join our #FlavorsofTheSeasonChallenge by posting your favorite seasonal dish at Seasons Eatery with #FlavorsofTheSeason. Win a chance to get featured on our social media and a $50 dining voucher! Let's see your best shots! 🌟"
((Check out the top 9 two-way SMS software solutions for businesses in 2024!))
Loyalty And Retention Campaigns
These messages are designed to show appreciation for your regular customers, offering exclusive perks and rewards that keep them coming back for more.
Here are some SMS messages to consider:
Template 6: Birthday/Anniversary Discounts Or Freebies.
Birthday
"🎂 Celebrate Your Birthday in Style! 🎉 [Name], enjoy a [Offer] on us at [Your Restaurant] on your birthday. Just bring this message. Let's make it a day to remember!" |
Birthday Offer SMS Sample Text
"🎂 Celebrate Your Birthday in Style! 🎉 Emma, enjoy a free slice of our signature cake at The Sweet Spot on your birthday. Just bring this message. Let's make it a day to remember!"
Anniversary
"🥂 Cheers to Your Love! [Name(s)], celebrate your anniversary with [Offer] at [Your Restaurant]. Show this text to claim your special treat. Happy Anniversary! ❤️" |
Anniversary Offer SMS Sample Text
"🥂 Cheers to Your Love! Jake and Mia, celebrate your anniversary with a complimentary bottle of wine at Riverview Dining. Show this text to claim your special treat. Happy Anniversary! ❤️"
Template 7: Reward Points Updates And Redemption Options.
"🌟 Points Update, [Name]! You've accumulated [Point Total] points at [Your Restaurant]. Redeem them for [Options] on your next visit. Your next reward is just around the corner! 🎁" |
Sample Text
"🌟 Points Update, Chris! You've accumulated 250 points at Grill & Chill. Redeem them for a free appetizer or a $10 discount on your next visit. Your next reward is just around the corner! 🎁"
Template 8: "We Miss You" Messages With Comeback Incentives
"🏠 We've missed you at [Your Restaurant], [Name]! To welcome you back, we're offering [Incentive] on your next visit. Let's catch up over your favorite dish. Offer valid until [Expiry Date]. 🍽️" |
Sample Text
"🏠 We've missed you at Casa Del Sol, Emily! To welcome you back, we're offering 20% off your next visit. Let's catch up over your favorite dish. Offer valid until May 15th. 🍽️"
Template 9: VIP Club Invites For Frequent Visitors
"✨ Exclusive Invite, [Name]! As one of our most frequent visitors, you're invited to join [Your Restaurant]'s VIP Club. Enjoy special perks like [Perks]. Claim your spot by replying to this message. Welcome to the club! 🥂" |
Sample Text
"✨ Exclusive Invite, Jordan! As one of our most frequent visitors, you're invited to join Bella's Bistro VIP Club. Enjoy special perks like priority reservations and members-only discounts. Claim your spot by replying to this message. Welcome to the club! 🥂"
Template 10: Announcing New Loyalty Program Tiers Or Benefits
"🌈 Exciting News, [Name]! [Your Restaurant] is leveling up our Loyalty Program with new tiers and benefits! Now you can enjoy [New Benefits/Tiers]. Start benefiting from your next visit. See all the details [Link/In-Restaurant]. 🎁" |
Sample Text
"🌈 Exciting News, Sam! The Coffee Corner is leveling up our Loyalty Program with new tiers and benefits! Now you can enjoy exclusive monthly coffee tastings and bonus reward points. Start benefiting from your next visit. See all the details in-restaurant. 🎁"
Transactional Campaigns
These messages are created to provide timely updates and essential information, enhancing the customer experience with every order, reservation, or inquiry.
Some examples are:
Template 11: Order Confirmation And Delivery Updates
Order Confirmation
"🍽 Order Confirmed, [Name]! Thank you for choosing [Your Restaurant]. Your order #[Order Number] is on its way and should arrive by [Estimated Delivery Time]. Track your order here: [Link]. |
Sample Text For Order Confirmation
"🍽 Order Confirmed, Alex! Thank you for choosing Spice Junction. Your order #12345 is on its way and should arrive by 7:30 PM. Track your order here: [Link].
Order Ready For Pickup
"📦 Your order #[Order Number] is ready for pickup at [Your Restaurant]! Please visit us by [Pickup Time Window] to collect your meal. We can't wait for you to enjoy it! 🍴" |
Sample Text For Order Ready For Pickup
"📦 Your order #12345 is ready for pickup at Spice Junction! Please visit us by 8:00 PM to collect your meal. We can't wait for you to enjoy it! 🍴"
Delivery On The Way
"🚚 Your order #[Order Number] from [Your Restaurant] is on its way! Our driver [Driver Name] will arrive at your doorstep around [Estimated Arrival Time]. Please be ready to receive your delicious meal. 🍽️" |
Sample Text For Delivery On The Way
"🚚 Your order #12345 from Spice Junction is on its way! Our driver, Sam will arrive at your doorstep around 7:45 PM. Please be ready to receive your delicious meal. 🍽️"
Order Arrival At Doorstep
🚪 Ding Dong! Your meal from [Your Restaurant] has arrived. Please meet [Driver Name] at your doorstep. Enjoy your delicious order, and thank you for choosing us! 🍴" |
Sample Text For Order Arrival At Doorstep
"🚪 Ding Dong! Your meal from Spice Junction has arrived. Please meet Sam at your doorstep. Enjoy your delicious order, and thank you for choosing us! 🍴"
Template 12: Reservation Confirmations Or Reminders
"📅 Reservation Confirmed, [Name]! We're excited to host you at [Your Restaurant] on [Date] at [Time]. Please reply with any special requests. See you soon! 🍴" |
Sample Text
"📅 Reservation Confirmed, Mia! We're excited to host you at The Riverside Cafe on April 10th at 7:00 PM. Please reply with any special requests. See you soon! 🍴"
Template 13: Payment Receipts Or Invoice
"💳 Thank you for dining with us, [Name]! Your payment has been processed successfully. Here's your receipt for order #[Order Number]: [Link]. We look forward to serving you again at [Your Restaurant]. 🍴" |
Sample Text
"💳 Thank you for dining with us, Sara! Your payment has been processed successfully. Here's your receipt for order #67890: [Link]. We look forward to serving you again at Maple Street Bistro. 🍴"
Seasonal Campaigns
These messages are tailored to connect with customers through the unique flavors, celebrations, and vibes of each season. It offers timely specials that invite customers to celebrate all year round.
Here are some sample messages in this category:
Template 14: Holiday Greetings With Special Offers
"🎄 Happy Holidays from [Your Restaurant]! Celebrate the season with us and enjoy [Special Offer]. Perfect for making your holiday gatherings extra special. Offer valid until [End Date]. Cheers to joy and deliciousness! 🥂" |
Sample Text
"🎄 Happy Holidays from Pine Grove Kitchen! Celebrate the season with us and enjoy a complimentary holiday dessert with any entrée. Perfect for making your holiday gatherings extra special. Offer valid until December 31st. Cheers to joy and deliciousness! 🥂"
Template 15: Seasonal Menu Promotions
"🍁 Taste the Season at [Your Restaurant]! Dive into our seasonal menu featuring [Seasonal Specials]. Available for a limited time. Experience the flavors of [Season] with us. 🍴" |
Sample Text
"🍁 Taste the Season at Autumn Eats Café! Dive into our seasonal menu featuring Pumpkin Spice Latte and Harvest Apple Salad. Available for a limited time. Experience the flavors of fall with us. 🍴"
Template 16: Weather-Related Messaging
"❄️ Feeling chilly, [Name]? Warm up at [Your Restaurant] with our hot [Dish/Drink] specials like [Examples]. Perfect for cozying up on cold days! See you by the fire. 🔥" |
Sample Text
"❄️ Feeling chilly, Mark? Warm up at Winter Warmer Café with our hot chocolate and homemade soup specials like Creamy Tomato Basil and Spicy Pumpkin. Perfect for cozying up on cold days! See you by the fire. 🔥"
Event-Driven Campaigns
These messages are created to capitalize on current events, local happenings, and unique celebrations, ensuring your restaurant remains a vibrant part of your customers' lives through timely and relevant offers.
Some SMS messages for event driven campaigns include:
Template 17: Special Deals For Local Events Or Sports Games
"🏈 Game Day Special at [Your Restaurant]! Join us for [Event] and enjoy [Special Offer] when you wear your team's colors. Let's cheer together and enjoy great food! 🍔🍻 Valid on [Event Date]." |
Sample Text
"🏈 Game Day Special at Frankie's Sports Bar! Join us for the big game tonight and enjoy a 10% discount when you wear your team's colors. Let's cheer together and enjoy great food! 🍔🍻 Valid on March 20th."
Template 18: Culinary Workshops
"👩🍳 Join Us for a Culinary Adventure at [Your Restaurant]! Sign up for our upcoming [Workshop/Event, e.g., Pasta Making Workshop] on [Date]. Spots are limited, so reserve yours now: [Link]. Don't miss this chance to enhance your culinary skills and enjoy a delicious experience! 🥘" |
Sample Text
"👩🍳 Join Us for a Culinary Adventure at Olive & Thyme! Sign up for our upcoming Pasta Making Workshop on May 15th. Spots are limited, so reserve yours now: [Link]. Don't miss this chance to enhance your culinary skills and enjoy a delicious experience! 🥘"
Template 19: Collaboration Announcements
"🤝 Exciting Collaboration Alert! [Your Restaurant] has teamed up with [Partner Name] to bring you [Collaboration Details]. Join us for a unique experience featuring [Exclusive Products/Events]. Don't miss out! 🎨🍺’’ |
Sample Text
"🤝 Exciting Collaboration Alert! The Riverside Grill has teamed up with Moon Valley Brewery to bring you an exclusive beer-tasting dinner. Join us for a unique experience featuring limited edition brews paired with our signature dishes. Don't miss out! 🎨🍺"
Template 20: Charity Event Promotions Or Community Support
"💖 Join [Your Restaurant] in supporting [Cause/Event]! On [Date], [Percentage] of all sales will be donated to [Charity/Organization]. Dine for a cause and help make a difference in our community. Together, we can create positive change! 🌍" |
Sample Text
"💖 Join Bella's Bistro in supporting the Food for Everyone Campaign! On April 12th, 10% of all sales will be donated to the Local Food Bank. Dine for a cause and help make a difference in our community. Together, we can create positive change! 🌍"
Feedback And Improvement Campaigns
These targeted messages invite customers to share their dining experiences, fostering a culture of continuous improvement and ensuring your restaurant always exceeds expectations. Here are some sample templates:
Template 21: Feedback Requests Post-Visit
"🌟 We hope you enjoyed your visit to [Your Restaurant], [Name]! We'd love to hear about your experience. Could you spare a minute to provide feedback? Click here: [Link]. Your thoughts help us serve you better! 📝" |
Sample Text
"🌟 We hope you enjoyed your visit to Blue Ocean Grill, Jamie! We'd love to hear about your experience. Could you spare a minute to provide feedback? Click here: [Link]. Your thoughts help us serve you better! 📝
Template 22: Feedback Request Post-Delivery
"🌟 We hope you enjoyed your meal from [Your Restaurant], [Name]! Your thoughts mean the world to us. Could you take a moment to share your feedback? Click here: [Feedback Link]. Thank you for helping us improve! 🙏" |
Sample Text
"🌟 We hope you enjoyed your meal from Taste of Italy, Emily! Your thoughts mean the world to us. Could you take a moment to share your feedback? Click here: [Feedback Link]. Thank you for helping us improve! 🙏"
Template 23: Request For Reviews On New Menu Items
"🌟 Tried our new [Menu Item], [Name]? We'd love to hear your thoughts! Please leave us a review at [Review Platform/Link]. Your feedback helps us serve you better. Thank you for dining with us! 🍽️" |
Sample Text
"🌟 Tried our new Spicy Avocado Toast, Emma? We'd love to hear your thoughts! Please leave us a review on Yelp: [Link]. Your feedback helps us serve you better. Thank you for dining with us! 🍽️"
Template 24: Menu Voting
"🗳️ Your Vote Counts at [Your Restaurant]! Help us decide which [New Dishes/Old Favorites] should make it onto our menu. Cast your vote here: [Link]. Plus, participants get a [Incentive] on their next visit. Let your taste buds decide! 🍽️" |
Sample Text
"🗳️ Your Vote Counts at Bistro Bay! Help us decide which old favorites should make a comeback on our menu. Cast your vote here: [Link]. Plus, participants get a 10% discount on their next visit. Let your taste buds decide! 🍽️"
Template 25: Suggestions Box Invitation
"📬 We're all ears at [Your Restaurant]! Have ideas or suggestions to make your dining experience even better? Drop us a note in our virtual suggestion box: [Link]. Your input is invaluable to us. Let's shape the future of dining together! 🍴" |
Sample Text
"📬 We're all ears at Cafe Delights! Have ideas or suggestions to make your dining experience even better? Drop us a note in our virtual suggestion box: [Link]. Your input is invaluable to us. Let's shape the future of dining together! 🍴"
Template 26: Behind-The-Scenes Content
"👀 Peek Behind the Curtain at [Your Restaurant]! See how we prepare your favorite dishes, meet our team, and discover what makes us unique. Check out our latest [Content Type, e.g., video, blog post]: [Link]. We'd love to hear your thoughts!" |
Sample Text
"👀 Peek Behind the Curtain at The Green Apron! See how we prepare your favorite dishes with fresh, locally sourced ingredients, meet our passionate team, and discover what makes our farm-to-table approach unique. Check out our latest video: [Link]. We'd love to hear your thoughts!"
Also Read: SMS vs. WhatsApp Marketing: Unveiling the Powerhouse of 2024
Elevate Your SMS Marketing Strategy With Cheapest Texting
Often, the most effective SMS messages are also the simplest ones - just like the best dishes are most times the simplest ones too. In restaurant marketing, your ultimate goal with SMSs is to tantalize taste buds from afar.
This is where our SMS templates guide comes handy. From promotional campaigns to seasonal greetings, each template is designed to engage, excite, and convert your audience into loyal customers. However, to truly stand out from your competitors and make a difference in the market, you need to have the best SMS service provider on board.
Amidst the plethora of messaging platforms, what sets CheapestTexting apart is its unparalleled range of features, all offered at an incredible price. Let's take a look at a few:
Mass Group Texting: Effortlessly inform all your customers about today’s specials, upcoming events, or exclusive offers with a single message blast.
Text Keywords: Enable customers to easily subscribe to updates or promotions, enhancing your engagement and growing your list with simple keywords.
Scheduled Messaging: Plan your communications in advance, from reservation reminders to special event promotions, ensuring they're delivered right when you want.
Two-Way SMS: Open up a direct line for reservations, feedback, or inquiries, personalizing the dining experience and improving service.
Picture Messaging: Captivate your audience with mouth-watering images of your dishes, making every message a tantalizing teaser of your culinary offerings.
Deep Analytics: Dive into customer behaviors and preferences to fine-tune your promotions, menus, and service, ensuring every campaign is more effective than the last.
Text to Join: Simplify how new patrons can sign up for your newsletter or loyalty program, boosting your subscriber numbers with minimal effort.
Here, we've only scratched the surface with these features—trust us, there's much more for you to explore.
If you like to discover more cool SMS templates for your business and learn strategies to turn your SMS campaigns into a relentless profit-making machine?
Why not give CheapestTexting a try? Take advantage of their free trial today and witness firsthand how CheapestTexting can revolutionize your SMS marketing game.

